I believe that using research to design our world truly makes the world a better place. I’ve devoted my career to leading collaborative research that uncovers actionable insights on how to improve student and employee experiences. I continue that work as a UXer, now focusing on improving user experiences.

Uncovering actionable insights one study at a time.

Melissa Fuesting smiling
Melissa Fuesting smiling

Education and Certifications

UX Design Professional Certificate - Google

A rigorous, hands-on program that covers the UX design process from end-to-end. Worked as a freelance user experience designer for local businesses.

Dec 2023

PhD, Experimental Social Psychology - Miami University

Certificate in Applied Statistics - Miami University

BA, Psychology - Illinois Wesleyan University

Aug 2019

Jan 2017

Apr 2014

Professional Experience

Senior Survey Researcher - CUPA-HR

  • Conducts user research to investigate experiences and needs of users. Delivers actionable insights to organizational leaders and software engineers.
  • Manages collaborative survey research projects through all phases of the research process. Delegates tasks across team and departments.
  • Analyzes data and communicates results and actionable insights with non-technical audiences via 25 reports and 17 presentations/webinars.
  • Develops team research, analysis, and communication skills.

Jul 2021 to present

Researcher and Instructor - Miami University

Aug 2014 to May 2019

Survey Researcher - CUPA-HR

Jul 2019 to Jun 2021

  • Independently managed and led over 50 quantitative and mixed methods studies on motivation and attitudes. Led collaborative research across departments and organizations. Analyzed quantitative and qualitative data. Published 9 peer-reviewed empirical papers.
  • Taught 4 undergraduate courses on applying psychological insights to practical challenges (e.g., marketing, behavior change) with avg. instructor rating of 3.60/4.00. University average during same time was 3.27/4.00.